If the box is damaged when your package arrives please take a picture showing the damaged area on the box. When the box is damaged there is a good chance the item(s) inside are also damaged. Please let us know within 48 hours if you have received damaged merchandise. If your item is damaged you must keep it in it's original packing and box for a damage claim to be filed. We will provide you the information needed to file your claim for breakage.
In the rare case that your item is not insured we will pay the damage claim directly to you. Any problem can be resolved.